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Advocate

Now TV sky sports day pass

Bought the day pass, money was taken from my account but can't activate it because the app isn't compatible with my Sony Xperia z3 smart phone. Very disappointed as I never got to watch the formula 1 and I paid for it
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Legend 5
Legend 5

Re: Now TV sky sports day pass

Hi @Dean10

 

Sorry to hear that.  If you've not activated it, Live Chat may be able to sort something.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helps

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I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
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Advocate

Re: Now TV sky sports day pass

How do I cancel the pass and get my refund?
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Legend 5
Legend 5

Re: Now TV sky sports day pass

Hi @Dean10

 

Speak to Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!
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Community Administrator

Re: Now TV sky sports day pass

Hey @Dean10

 

I've just sent you an email about this so we can get this sorted out 🙂

 

Thanks,

 

Ryan
NOW TV Team

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