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Anonymous User
Not applicable

Now TV not working on my android phone.

I want to watch the subscription I've paid for while I work away and its not allowing my just keeps coming up with an error code. This is very frustration and I feel I'm not getting my monies worth at all
5 REPLIES 5
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Which error code/message are you getting? When you say working away from home are you still in the UK or EU member states, as NOW TV isn't available outside these areas.

Anonymous User
Not applicable
I've had to delete the app and re install and reboot my phone. It's working
now. I'm working in the uk
Andy
Legend 5
Legend 5

@Anonymous User No worries,you should be fine now then.

Anonymous User
Not applicable

I am unable to sign into Now TV on my Galaxy Note 8. I manage to sign in and when I click on a video it logs me out again and asks me to sign back in. Then it signs me back out again. I have uninstalled the app and cleared the cache umpteen times and it still refuses to let me in. I havent gone over the amount of devices for instalation either.

 

Its so frustrating. 

 

Colin

schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Maybe try the suggestion in post message number 7 in this linked thread below, though it's a bit of a pain just to try signing into the nowtv App Smiley Mad

 

https://community.nowtv.com/t5/Android/Now-tv-app-on-android-signs-out-immediately/m-p/457503#M5186