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Anonymous User
Not applicable

Not working on Samsung phone

This has been going on two days. Checked for updates, reset everything. I am annoyed that I'm paying for a service I am unable to use. Any ideas how to fix this issue?
1 REPLY 1
Anonymous User
Not applicable

Hey @Anonymous User

 

Thanks for your post.

 

We're going to need some more information from you regarding your issue.

 

Can you let us know what the issue is ?

 

Is there any error message ?

 

Who is your Internet provider ?

 

Who is your mobile network ?

 

Is your phone modified in any way ?

 

Do you get the same issue when using 3G/4G ?

 

The more information you can give us the better chance we have of finding a solution for you.

 

Thanks

Andy