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Anonymous User
Not applicable

No sound on mobile app

For the last week the sound doesn't work on my Now mobile app when I watch football on my Samsung.

Ive tried deleting and redoenloading teh app etc but nothing works. Any ideas? Otherwise I may as well cancel it. Bit pointless without sound. 

1 ACCEPTED SOLUTION
Saint1976
Elite 3

@Anonymous User it's a known issue at the moment but there are a couple of ways to kick start the sound. Have a read through the linked thread

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/No-sound-while-watch-sky-sports-with-tue-NOWTV-android-app/m-p/587538#M16244

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1 REPLY 1
Saint1976
Elite 3

@Anonymous User it's a known issue at the moment but there are a couple of ways to kick start the sound. Have a read through the linked thread

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/No-sound-while-watch-sky-sports-with-tue-NOWTV-android-app/m-p/587538#M16244