06-12-2022 9:57
Hello,
when my phone is connected to any wifi netwrok (including my home one), my NowTV android app fails to download or even play any content.
When I attempt to play any of the content I get an "(Error code 20020) PLAYBACK_GENERAL_ERROR".
Anyway I can fix this please?
06-12-2022 15:03
You tried deleting and reinstalling the app?
What about a reboot to your router?
Does it work on your mobile data?
06-12-2022 15:04
Try deleting the app, power cycling the phone, and reinstalling it.
06-12-2022 15:33
@gavs82008 @RoyB Thank you for your responses guys. I deleted the app, restarted the phone and re-installed it but has not worked.
The app works fine on my mobile data.
I can give restarting the router a go but I don't think it will do much as the NOWTV app installed on my TV (which is linked to the wifi) works fine.
06-12-2022 22:29
Yes, try the reboot. I have had 20 devices on my WiFi working perfectly, with just one giving trouble, rebooted the device to no effect, but seen this fixed by rebooting the router,