cancel
Showing results for 
Search instead for 
Did you mean: 

NOW TV iOS app version 10.1.0 - downloads!

Good to see that version 10.1.0 of the NOW TV iOS app is rolling out at last!

"If you've got a Sky Cinema, Entertainment, Kids or hayu Month Pass, you can now download shows and movies to your iPhone or iPad to watch anywhere - even when you're offline"

13 Replies
gavs82008
Legend 5
Legend 5

Have received an update for my iPhone and can confirm that I have the option for downloads on Movies and Entertainment content.

Nothing for my iPad yet though. 

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Looks like Android is also getting the offline download update pushed out as well at the same time according to this Engadget article posted today.

Nothing rolled out on my Android smartphone yet.

https://www.engadget.com/2019/01/30/sky-now-tv-ios-iphone-ipad-offline/

Anonymous User
Not applicable

This article says it has rolled out iOS devices, but will be rolled out to Android devices later in the week.

https://www.whathifi.com/news/sky-introduces-offline-viewing-on-now-tv-app-for-ios-devices

so hopefully soon! no update showing for either my Sony phone or Samsung tablet right now.

 

Mark_Weinreb
Legend 5
Legend 5

Wasn’t this an update that was promised by the end of the year? In which case, just made it! Although the other promised (or implied) update, full HD, missed the target.

Mark_Weinreb
Legend 5
Legend 5

Well, the Updated Android app allowing downloads has just arrived on my phone. Not one of my four registered devices, but I know a lot of people will be pleased to see it arrive.

gavs82008
Legend 5
Legend 5

As it turned out my iPad needed a software update. 

And yes there was an update for Now TV so I can download onto my iPad.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Better than no downloads at all, but allowing only 48 hours after viewing starts, this makes no sense at all.

What’s the point of deleting a download after 48 hours???

Anonymous User
Not applicable

Hi, does anyone know how to delete from device to free up storage space for more downloads, once u have watched. Or do you have to wait for it to auto delete after 48 hours? Thanks

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I don't own an iPhone, but according to this linked article it mentions to sign out of the NOW App to delete the download.

 

I am assuming when you sign back into the NOW App on your phone the download will be removed.

 

I am also guessing if you have more that one NOW download all downloads will be lost.

 

To be honest i have never downloaded NOW content on my smartphone.

 

https://help.nowtv.com/article/download-shows-or-movies-to-watch-offline 

Anonymous User
Not applicable

Thank you so much for coming back to me

Anonymous User
Not applicable

Thank you so much for coming back to me. I had looked all over for that answer! I’ve done this and it worked! You are a star! 🙂  @schnapps 

RoyB
Legend

@Anonymous User 

 

While what @schnapps describes will work, it’s the nuclear option, no good if you have three programmes downloaded and only want to delete one, as it will clear the lot.

 

I have just tried @Sandey‘s much more pinpoint method, the one that Now intend that you should use, and it works a treat.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Sandey
Scholar

You should just be able to navigate to the My TV section, tap on the downloads tab, tap on delete, then press the episode you want to delete. No need to sign out.