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Anonymous User
Not applicable

Live chat

Can anyone send me a link to do a live chat please cheers

1 ACCEPTED SOLUTION
RoyB
Legend

@Anonymous User 

 

Yes, alas, it does that. It doesn’t seem to know that you are typing, and times out if you don’t Enter soon enough.

 

Hence my comment about short and sweet; or ensure you press Enter every line or less, no matter how choppy that makes the Chat; better than a disconnect.

 

No bad idea to put an email in as well; NowTV promise to respond promptly, though this promise Is not always kept.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

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74 REPLIES 74
Anonymous User
Not applicable
Hi I can u ease tke my payment out on the 18th
gavs82008
Legend 5
Legend 5

@Anonymous User 

I am only a customer like you, so unless your happy to top up my bank account I suggest you use a method in my signature below to speak to staff. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Good afternoon

I keep getting the following error 

4253024462: We have detected screen recording equipment.

I'm not sure why this message keeps popping up or how to fix the situation so I can continue watching my Now Sports TV on my Apple Mac.

 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if any suggestions on this link thread below removes the error message.

 

https://community.nowtv.com/t5/PC-Mac/quot-Screen-recording-software-detected-quot/td-p/490652/page/3

RoyB
Legend

@Anonymous User 

 

Read this post and the subsequent ones, and maybe some of the earlier Mac-relevant postings in that thread, and see if anything helps.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
RoyB
Legend

(Sorry @schnapps, didn’t see you there, for some reason).

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Do us all a favour mate and post the link then, it's like hunting a dodo in the jungle.

Anonymous User
Not applicable

Can't access my movies,paid till 28th Nov,have voucher for 2 months after ,can't access help centre,nothing works when clicking on items,phoned ,but "we don't do the passes here"

got voucher as put up my price during my deal period,need help or considering different service for movies/entertainment

Anonymous User
Not applicable

I want to buy a tv stick for my bedroom will I need a different account 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Nope you can use your same existing account where you can register a maximum of six devices and are permitted two nowtv streams at the same time on a single account.

 

Unless you are looking at the standalone stick without the bundled voucher passes from the NowTV website, then maybe hold on for another week or so to see what deals crop up with the stick with the included bundled vouchers during the Black Friday / Cyber Monday Sales at the end of this month.