cancel
Showing results for 
Search instead for 
Did you mean: 
Stveen
Advocate

Live chat

Anyone tell me where live chat is ? Takes the ###### 

Labels (1)
0 Thanks
Reply
5 Replies

Re: Live chat

https://help.nowtv.com/article/how-to-contact-now-tv

 

sign in and you will see an icon in the corner 

Golden68
Newbie

Re: Live chat now tv phone and broadband

When I sighed for now tv I made it clear that I just wanted phone and broadband I want to make sure that this has not changed .as my contract is nearly six moths old now 

0 Thanks
Reply
Golden68
Newbie

Re: Live chat now tv phone and broadband

Hope you got my last enquire I only want phone and broadband .i made this clear when I joined its now six mths.and I want to make sure that I will not be charged for now tv which I do not want 

0 Thanks
Reply
Golden68
Newbie

Re: Live chat now tv phone and broadband

Why does no one get back this is the most confusing chat line ever 

0 Thanks
Reply
Highlighted
RoyB Legend 5
Legend 5

Re: Live chat now tv phone and broadband

@Golden68 

 

Because this isn’t a chat line, it’s a topic in a Community forum 😥


But to answer your question, you won’t be charged for NowTV streaming if you never use the NowTV streaming app anywhere to watch any live or catchup TV or Movies, or any live Sport.

 

But if you use it, you will be charged, though not without warning. So it’s entirely in your hands,

 

If you still want Live Chat:-

 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

 

<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>


If my posting answered your question, please click ‘Accept Answer’
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply