20-01-2019 7:21
I have not used my iPad to watch Now TV since November but wanted to view something yesterday. The app came up with a message that I have no devices slots available so could not watch. Checked my account and the iPad is listed as an available device.
Any clues as to what’s going on?
20-01-2019 10:33
@nowswaish Sometimes, when an iPad gets a software update, it is seen as a new device. So the listing you’re seeing in your devices is your”old” iPad (even though it’s the same one). If you still have a device swap available this month, try deleting the iPad and re-applying it.
20-01-2019 13:39
Unfortunatly I dont have any changes until February so will try again then.
20-01-2019 16:21
@nowswaish If you don’t want to wait until February, try popping over to live chat and ask them to reset you devices. This link https://help.nowtv.com/contact-us/managing-my-devices should work.