I have paid for sports day membership on iPhone and it keeps coming up to pay again

[Dannyingrams]

I have paid for day membership today at 7pm to watch 8pm football on my iPhone. Money has come out my bank twice and it has not worked keeps telling me to pay again although the money has come out NOT HAPPY

[gavs82008]

@Dannyingrams 

Daft question is this on Wi-Fi or Ethernet?

Double check the private relay to make sure it’s off.
https://support.apple.com/en-gb/HT212614