28-10-2014 14:24
Hi,
Maybe I'm the only one, but I just got a Hudl2 and installed the NowTV app and it isn't happy; it thinks the Hudl2 is modified and so now TV watching/Chromecast casting. This was a new purchase from Tesco. I set it up, it asked to update itself and that was that. It's running Android 4.4.4.
Does support need adding for the Hudl2, which I'm guessing does has some modifications by Tesco to ensure all shopping is done with them to get their profits back on track. I'm sure this tablet will sell by the bucket load due to positive reviews and a low price tag.
If it is just me, then any suggestions? If it’s the Hudl2 in general, will support be added?
Thanks!
Solved! Go to Solution.
28-10-2014 15:07
Hi @Anonymous User
Really sorry to hear that you're having this problem.
We'll be in touch via email with some steps you can try to resolve this.
Thanks,
Steve
NOW TV Team
11-10-2015 10:38
Also having trouble using now tv app on my hudl 2, i can get into the menu but when i press play the app crashes.
13-10-2015 12:20
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
Can you try the steps listed here?
Let us know how it went.
Birgit
NOW TV Team
13-10-2015 18:31
Hi Everyone,
Good news: This should be fixed now.
Can you try watching again, and if that doesn't work, double check you've got the latest version of the NOW TV app in the Play Store?
Thanks,
Tom
PS. I've merged all of the topics about this issue together, so it's easier for us to spot if anybody is still having issues.
14-10-2015 9:09
TY got an email from the NOW TV lastnight confirming the connectivity issue, and it was now resolved.
02-11-2015 19:39
My hudl stopped working after the latest update. The app closes when I try to watch any program
04-11-2015 16:52
Hi @Anonymous User
Thank you for posting, are you still having this issue? If so can you try the steps here which worked for that customer. Let us know how you get on.
Cheers
Ranj
NOW TV Team
04-11-2015 21:23
Was working until about an hour ago tried all the fixes in the comments. No luck.
07-11-2015 18:34
Hi @Anonymous User,
Sorry for the problems,
I can see that @Anonymous User has already resolved this for you.
Hope that helped.
Thanks,
Rich
The NOW TV Team
08-11-2015 14:23
8 Nov 2015
NowTV app has stopped working on my hudl2. Help!
02-12-2015 13:20
In sorting crashing Now TV apps on Hudl, I have without warning, exceeded my monthly change allowance. Reistalling the apps every time I want to use it seems to solve the problem but now I can't add my Hudl. Previously it has worked fine. Can the Now Team help please