Hudl 2 - "device is modified, go away" message

[Anonymous User]

Hi,

Maybe I'm the only one, but I just got a Hudl2 and installed the NowTV app and it isn't happy; it thinks the Hudl2 is modified and so now TV watching/Chromecast casting. This was a new purchase from Tesco. I set it up, it asked to update itself and that was that. It's running Android 4.4.4.

Does support need adding for the Hudl2, which I'm guessing does has some modifications by Tesco to ensure all shopping is done with them to get their profits back on track. I'm sure this tablet will sell by the bucket load due to positive reviews and a low price tag.

If it is just me, then any suggestions? If it’s the Hudl2 in general, will support be added?

Thanks!

[Anonymous User]

Many thanks jospicer1971 seams to have worked for me

[Anonymous User]

Hi @Anonymous User

Thanks for posting. Glad to hear your Hudl is working again, in regards to the Wheeler Dealers episode there is an issue with that particular episode which is why it's not working. Apologies for the inconvenience caused and we hope to have it resolved as quickly as we can.

Cheers

Ranj

NOW TV Team

[micmacmoc]

So frustrating. Have to delete and reinstate app every time i out nowtv on. Really really irritating.

[Anonymous User]

I am having the same problem, with my hudl 1, having to delete the app and then reload every time. Very frustrating

[Anonymous User]

I am getting this error message since October 4th, watched a program, went to watch the next in the series and got the connectivity error.

Have had the same message ever since.

I have tried all the advice on here, nothing to update, cleared cache, factory reset, restarted router, and finally uninstalled and reinstalled the app. I'm still getting the message and even get it n when I try to log in.

[Anonymous User]

Hi @Anonymous User,

Sorry to hear that. 

Please can you try the following as it has worked for other NOW TV users:

1. Uninstall NowTV app.
2. Disable Google Webview.
3. Go into settings, then Storage and find the Cache folder. Users who
have upgraded to Lollipop might find a large cache. Clear cache.
4. Reinstall NowTV.

Let us know how you get on. 

Thanks, 

Seema

NOW TV Team

[Anonymous User]

I have done all that and still have the same issue.

[Anonymous User]

Hi @Anonymous User

Thank you for getting back in touch, sorry to hear you've had issues still. I will send you an e-mail now. Keep an eye out on your inbox.

Cheers

Ranj

NOW TV Team

[Anonymous User]

I can't watch now TV on my huddle I have to uninstall app every time I switch off huddle previous posts say this has been resolved but clearly hasn't 

[SeeMoreDigital]

Hi and welcome to the forum MartyBoy,

Out of interest: -

Which version of the Hudl do you have?

Which version of Android OS is running on your Hudl

Which version of the NOWTV app do you have installed on your Hudl?

Cheers