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Anonymous User
Not applicable

Header and Footer bars sky sports ipad

The header and footer bars Will NOT go away for more than a second, they keep popping back up. It’s driving me insane.

 

ive deleted the app, reset the iPad etc etc.

 

does anyone have the same problem or a solution?

5 REPLIES 5
Anonymous User
Not applicable

Same problem, did you find a solution?
Anonymous User
Not applicable

This is bugging me to death too. Is there a solution or is this app just incapable of showing the full picture?

RoyB
Legend

The iPad is a 4:3 device. With a 16:9 picture, you will always get black bars.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Did you manage to solve this? I'm using the app for the first time and getting the same issue. 

RoyB
Legend

@Anonymous User 

 

If my answer above was too technical, try this:-

 

The NowTV picture is widescreen. But there is no widescreen iPad available to watch it on.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.