14-07-2021 17:07
Hi. I get kicked out of App when clicking on Downloads section. I can download shows fine. I just can’t get to them once they’re downloaded. This happens on both iPhone and iPad. I’ve deleted app and re-installed, also tried restarting router. Neither have helped. Does anyone have any ideas? Thanks
14-07-2021 17:22
@Anonymous User
Have a look at this thread.
Already reported by iOS and Android users.
Apparently the team are looking into it
21-07-2021 11:48
Hi,
im having the exact same issue. I have deleted the app and reinstalled it but it’s still not working.
is there a fix for this now?
21-07-2021 12:44
@Anonymous User
Head onto live chat and report the fault, staff might be able to help you out.
Just make sure to click "chat online".
https://help.nowtv.com/article/how-to-submit-a-complaint
22-07-2021 10:03
I did Live Chat before asking the Community. I was told to restart router and update apps, neither of which works.