24-12-2019 10:38 - edited 24-12-2019 10:40
Hi @Anonymous User
When you open the NowTV App on your iPhone and go to the My Account section in the App does it show your mobile sports pass ?
If so have you tried watching one of the five permitted sports channels on the mobile sports pass on your iPhone, which is Sky Sports Premier League, Action, Arena, Racing & News ?
All other Sky Sports channels other than the five listed above or if you attempt to cast the NowTV App from your iPhone to your television will ask you to buy a full blown sports pass to watch.
Also i you have taken up the free four month mobile sports offer, than under the offer T&C' s it says that it could take up to 10 days to add the free mobile pass to your account.
Have you gone to My Account > Passes & Vouchers whilst logged in on here to see if the four months mobile sports pass has now been automatically added to your account ?