You will NOT get a reply from support staff on here as that is not how the forum works.
Is this live or on demand content?
If its on demand content, what happens if you download the content and watch the download?
Thanks but im not sure that covers my issue? Simply my now tv app used to be fine i uploaded when prompted on now to upgrade app since then app keeps buffetting yet works fine if i use my phone on home broadband phone and home bband same provider and i can run my now tv stick off my mobile hotspot on my phone. I am convinced new app has caused the issue Now emailed me with no suggestion that worked and i emailed them to seek further advice i understand they dont reply in community posts. Any further thoughts welcome. Very annoying.