I have 3 devices, 2 tablets and a phone that use the kids pass. For 3 months they have not been able to watch a single series or programme. Everytime they try the error code 21 pops up and says come back later.
I have tried to get this sorted by using the online chat service. I spoke to 10 people 6 of which ended the chat and the rest timed out waiting for a reply of the chat team.
This issue is still not solved.
I've had enough of paying for a service that is inadequate and doesnt work.
Has anyone else had an issue like this and did you manage to get it sorted. If so please help.
Many thanks
