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Anonymous User
Not applicable

Error code 0xfd80007b

I’ve recently got a new phone, I’ve logged into my now TV app, which I have a sky sports pass for. I’ve tried to watch the channels and I get error code 0xfd80007b come up. 

i have even deleted my old phone from the devices too... any help guys?

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried a fresh download of the NowTV App on your new phone from your smartphone Apps Store ?

 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If trying a fresh new NowTV App downloaded onto your new phone doesn't help.

 

Then if you are using the Mobile Sports pass, then i am assuming you are attempting to watch one of the five permitted channels with a mobile sports pass which is Premier League, Action, Arena, Racing (Horses) or News.

 

Should you be using an iPhone and if you are using a Beta OS on the phone, then this may also be another reason for the error message.

 

Edit - Ignore this post, just noticed you have resolved it 👍.

Anonymous User
Not applicable

Worked a treat! Thank you