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Klutz007
Advocate

Error Code 20001

I now get this after the last Android update for Oppo phones.

It was working fine before that.

I don't suppose we have a solution for this issue yet?

Many thanks ...

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Klutz007 

Best to report direct with staff via live chat. By clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Klutz007
Advocate

Chatted and downloaded the beta version. It still does the same 😢

schnapps
Legend 5
Legend 5

Hi @Klutz007 

Two forum members cleared the error 20001 message on this linked thread below.

It didn't work for me or the forum member who started the thread.

Worth a go if you haven't followed the instructions already from the two persons who got rid of the error message.

https://community.nowtv.com/t5/Mobile/Error-code-20001/m-p/600030