Having just acquired a NowTV pass from the McDonald’s Monopoly promotion, I’m very pleased to learn that you can now download programmes and movies to watch offline (which, living in London, is very useful).
However, for reasons known only to the developers of the NowTV app, the downloading of content had been limited to WiFi only. This is exceptionally limiting, as I am most likely to want to download content whist I am out, on my way to catch an underground train.
There is no technical reason for this limitation - internet is internet, and other major streaming providers (Netflix and Amazon Prime Video) don’t have this limitation.
Please state in exact terms why this limitation is imposed, and when you plan to remove it.
I would like this too - if I forget to download something at home before a flight, for example, it means I can't download it using 4G even though I'm happy to use the data for it. I use a VPN when connected to public wifi (which I know most people don't bother doing, but even Apple warns you to do when connecting) and of course Now TV then blocks downloads when connected to a VPN. This means I can't download using airport wifi unless I connect insecurely to an insecure network. It's very frustrating, please sort it out Now TV.
It also appears to try and stream data even if you have downloaded content on wifi. I use it on a train where you loose signal and I noticed it buffering an episode I had downloaded. It looks like you need to turn off data to use this. I thought iPlayer was bad! This app needs some re working.