cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Crashing on iOS 14

I have recently bought the sky sports mobile pass now that the premier league has restarted and because it’s the mobile pass I can only watch on my iPhone 11 Pro Max and after updating it to iOS 14 it crashes instantly on opening the app so I was wondering when it would get a fix or if I could get an upgrade on my pass so I could watch on another device until the crashing is fixed

1 ACCEPTED SOLUTION
Mark_Weinreb
Legend 5
Legend 5

@Anonymous User To add to @nowswaish‘s reply, as you’re running a beta version of ios, apple would have given you the means to report problems. It is best that you use this to report app problems direct to Apple. Either that, or reinstall ios13.

View solution in original post

22 REPLIES 22
Anonymous User
Not applicable

@gavs82008 

Yeah I have but I’m not holding out much hope tbh

gavs82008
Legend 5
Legend 5

@Anonymous User 

To be honest I was in the exact same position when I was trialling the original beta for iOS 14. It was only after lodging a “complaint” with Now TV staff they managed to resolve it with an app update. 

Couldn’t remember the length of time it took to get fixed mind you.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

This is now resolved for me with the latest iOS 14.5 public beta 2 update.