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NormanOrchison
Advocate

Re: Crashing on iOS 14

Can you tell me where you downloaded ‘updated’ Now TV for IOS 14? Thanks

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Mark_Weinreb
Legend 5
Legend 5

Re: Crashing on iOS 14

@NormanOrchison Certainly. If you go to the app store and search for Now TV, you’ll find it. It will have an “update” label against it, as at present it’s only an optional update.

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NormanOrchison
Advocate

Re: Crashing on iOS 14

Thanks! Perfect!

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SgtBanjo
Mentor

Re: Crashing on iOS 14

This issue is now repeated on iOS 14.5 public beta 1.

 

Again, every other streaming video app works.

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Jeremyfox86
Advocate

Re: Crashing on iOS 14

I am having the same problem with it crashing constantly as you open the app on iOS 14.5 beta. Problem on both iPhone and iPad. All other apps working fine. 

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SgtBanjo
Mentor

Re: Crashing on iOS 14

Could I ask that you report it to Apple using the feedback app too? 😊👍
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Jeremyfox86
Advocate

Re: Crashing on iOS 14

I have done so 😊

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gavs82008
Legend 5
Legend 5

Re: Crashing on iOS 14

@Jeremyfox86 

Its also worth sending an email to customer service with all the details. Perhaps it is something that an app update could resolve it?

 

Address found in the below picture. 

Now TV customer service.jpeg

Marktay3857
Mentor

Re: Crashing on iOS 14

I have the 14.5 Beta, and like others have the same issues with the app crashing. If part of Now TVs advertising is that you can use it on the go then this must be fixed! The first time this was reported as I can see was on 7th February , it’s now 17th! Come on keep up

 

i have given feedback to Apple through the appropriate channel too 

 

 this is a major disappointment

gavs82008
Legend 5
Legend 5

Re: Crashing on iOS 14

@Marktay3857 

Use the email in the post directly up from yours to send a complaint to Now TV staff