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Smiff23
Mentor

Re: Chromecast stream disconnecting during adverts...

A few on Google Play are reporting this via the Now TV reviews.

One poor review relating to this problem from October 18 received this formal response from SKY:

 

"Hi Martyn-we're sorry to hear about this issue. Can you try upgrading to the latest version (6.1.1) to see if this solves your Chromecast problem?"

 

I just checked my Now TV app and I am on 7.6.1? I'm still seeing the issue. 

Perhaps more one-star reviews on Google Play will move this issue on.

mnewton
Advocate

Re: Chromecast stream disconnecting during adverts...

Same problem for me after buying a Sky Sports pass especially to watch the F1 today. Very annoying! 

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Nick32
Advocate

Re: Chromecast stream disconnecting during adverts...

I am having the same issue. The advert breaks stop now tv streaming to chrome cast.

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Moviebear
Advocate

Re: Chromecast stream disconnecting during adverts...

Same Problem here during the Mexican F1 GP Weekend

VERY VERY ANNOYING!!!!

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Stevin
Observer

Re: Chromecast stream disconnecting during adverts...

Dead right, it's too annoying particularly when paying for this crap

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Cubey
Observer

Re: Chromecast stream disconnecting during adverts...

Same thing here... very annoying .. hoping it gets sorted soon. 

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Tooloud
Advocate

Re: Chromecast stream disconnecting during adverts...

Add another name to the list...come on, sort this out please...


@Cubey wrote:

Same thing here... very annoying .. hoping it gets sorted soon. 


 

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Re: Chromecast stream disconnecting during adverts...

I have spent time on chat with NowTV for them to tell me i should update the app, i told them its nothing to do with the app.  They said they would raise this as an issue.

i pointed them to this post saying its not just me people keep getting disconnected at ad breaks when casting.

i tried to contact the app developers who told me to contact chat.  seem to be in a circle can someone raise this to tech and get it sorted? @Tony-D can you raise this we are all having the same problem!!!!

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Stewyd
Scholar

Re: Chromecast stream disconnecting during adverts...

How has this not been fixed yet? 

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Re: Chromecast stream disconnecting during adverts...

Been having same issue throughout Oct.

Disappointing to see NowTV haven’t resolved this when all Chromecast users are having the same issue.

Definitely cancelling after this month if this is not fixed as it’s really frustrating!

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