Yet another person who is suffering ongoing problems with this issue.
It’s likely that everyone using a Chromecast is experiencing this issue - so it’s unbelievable that it hasn’t been fixed yet. Moreover, the lack of any sort of customer service support raises many questions about Sky’s attitude towards their customers.
I’ve recently been in contact with the customer service correspondent for one of the national broadsheet newspapers - so IF they decide to run with it, it will interesting to see how quicky Sky move then to resolve the issue.
Furthermore, unlike the forum administrator, Karl, states - it is NOT as easy as just restarting the stream after it crashes, as it will continue to crash over and over until the adverts are finished. This means that we have to try to estimate how longs the ads will run for, before trying to restart the stream - which often means we miss he start of the program.
Hi, this is still happening, watching now tv from an iPad or an iPhone via chrome cast and the stream disconnects during every set of adverts, at the beginning and end of the advert break. It does not cut out during the programme just every advert break. Prior to October this did not happen. Do you have a solution?