12-05-2021 22:13 - edited 12-05-2021 22:14
I have 2 teenage children so use the broadband settings to filter what they can access. Turns out its not working and they can access blocked sites etc. What can I do?
13-05-2021 7:31
@Anonymous User
Not a NOW broadband customer, but I do understand its controlled by the broadband buddy.
Hopefully this link will be of help.
https://help.nowtv.com/article/set-up-and-manage-broadband-buddy
20-05-2021 6:11
Have adjusted the settings via BB but still not working.
20-05-2021 8:39
@Anonymous User
Give the broadband team a call, I am not a NOW broadband customer so I can't think of anything else to be honest ☹️
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint: