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Anonymous User
Not applicable

Charged twice

I’ve been charged twice tonight for sky sports because your app said the first time was unsuccessful. 

This is outrageous! Get your act together. 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Charged twice for what sports membership?

 

Day membership or month membership?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Day membership of sports yesterday!
gavs82008
Legend 5
Legend 5

@Anonymous User 

If you have 2 day memberships, you can keep one for another time. If I not mistaken they can sit on your account for 8 months or longer. 

FYI that I do not work for NOW, just a NOW customer trying to help