@Anonymous User
This linked guide article may be of some help.
http://help.nowtv.com/article/How-to-cancel-NOW-TV
If you are still struggling to cancel your passes, then your best bet would be to jump over to live chat, open my above linked page and click on the "contact us" highlighted in green towards the bottom of the page to speak to a live chat advisor, or alternatively you could email NowTV on the same page if you wish.
