β13-05-2015 11:42
β04-11-2015 21:06
I cannot log in on my iPad. It's so frustrating. It was working just 2 hours ago. Now it says username and passowrd not recognised but I know they are correct. Why are so many people experiencing this problem. This is not what we pay for.
β07-11-2015 16:34
Hi @Anonymous User
Thank you for getting in touch, sorry to hear you've had some issues. This should now be resolved for you.
Cheers
Ranj
NOW TV Team
β19-11-2015 23:07
In common with many previous posts, I cannot login to NOWTV on my iPad even though I know I have entered the correct username and password (I have just checked these on a desktop browser).
β20-11-2015 11:53
In common with many previous posts, I cannot login to NOWTV on my iPad even though I know I have entered the correct username and password (I have just checked these on a desktop browser).
β20-11-2015 18:58
I am using iPad app and log in with my sky id but if I click on account it goes to the now TV home page and prompts me to buy my pass , when I try to buy the pass and go through the payment process it fails at the end and tells me there is a problem with the log in ! I can't register devices or anything as it won't go to my specific account page, I am hoping to use it on my LG tv but on the app on the tv after trying to log in it says there is an issue..... Absolute rubbish !!
β23-11-2015 12:22
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I have sent you an email in regards to your account related query.
Please keep an eye on your inbox.
Thanks,
Karl
NOW TV Team
β16-12-2015 17:29
Hello,
I am having the same problem as the others, recently I bought a PS4 and watched a movie on NOWTV , I then replaced the name from the PS3 I had to PS4 , I then deleted out all the other devices ipad , iphone etc.
I get a message that I have too many devices and I have to wait till 1 st Jan to watch any movie on PS4 ?????
Can someone please look into this and sort it out as this is becoming an unacceptable service that is not being provided.
Thank you
β19-12-2015 15:29
Hi @Anonymous User,
As a customer of NOW TV you need to be aware of the restrictions on adding / removing devices - each time you remove a device you are notified of how many changes you have left - we do understand that sometimes this is hard to avoid though so I'll take a look at your devices and send you a quick email.
Thanks
Simon
NOW TV Team
β19-01-2016 20:48
Hello,
I'm having the same problem, but all I've done is removed a device and added one, and now on a device that was the original one it is not letting me watch anything, bringing up the same message as the others have had? The issue is on my iPad, which was the first device on the account!?
β20-01-2016 20:26
Hi @Anonymous User
Thanks for your post.
I'll get this looked into and email you shortly.
Birgit
NOW TV Team