β13-05-2015 11:42
β08-08-2015 16:32
Hi @Anonymous User
Thanks for posting and welcome to the forum. I'd suggest uninstalling the app, rebooting your iPad and reinstallling the app which will ensure you have the latest version.
I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will be able to offer you further support.
β08-08-2015 16:51
β08-08-2015 16:54
@Anonymous User
That's an odd one. Not that it's any help to you, but I've just checked mine & it logs in ok. I'd suggest having a word with Live Chat and see if they can sort it. Click on "Contact Us" at the bottom of the page & on the next page click on "Live Chat". The link you need is http://help.nowtv.com/article/None-of-the-above There's also the option to email NOW TV.
β21-08-2015 12:00
β21-08-2015 12:06
@Anonymous User holiday where? If you are outside of the UK it's not possible to use NOW TV.
β23-08-2015 9:54
I am currently on holiday in France, and have the same issue on my ipad.
Why does it take 3 pages of forum chat to get to the point that someone suggests the NowTV app on ipad doesnt work outside the UK???
i have spent a couple of hours trying to get my ipad to work, and the error message on login ("your sign in details arent recognised") is totally unhpelful.... At least BBC iplayer tells you it doesnt work outside the UK...
It also doesnt point out on the web site (which I can log into on holiday in France) that if i was to but a day or week pass it WOULDNT %&&ING WORK!!!!
β23-08-2015 18:50
β25-08-2015 19:24
Nice, @Anonymous User π
Birgit
NOW TV Team
β15-09-2015 21:30
Re: Can not log into Apple app
Options
β15-09-2015 21:21
I have this same issue. I have signed up on my Mac and am unable to login to the app on my iPad, it just says I need an account!
@Anonymous User wrote:Nice, @Anonymous User π
Birgit
NOW TV Team