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Advocate

Can't log in to phone app

I can't log in to the now to app on my phone. I've reset my password several times and deleted and reinstalled the app but still it won't let me log in!please help
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Legend 5
Legend 5

Re: Can't log in to phone app

@Dave42

 

A bit of a long shot, are you currently on hoildays outside the UK at the moment ?

 

NowTV will only work in the UK.

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Advocate

Re: Can't log in to phone app

Thanks for the reply. No I'm not abroad. I think there is something wrong though because I just had to reset my password again just to get back into this site
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NOW TV Team (Retired)

Re: Can't log in to phone app

Hi @Dave42

 

Let me send you an email as I need to look into your account.

 

Cheers

Andy

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Legend 5
Legend 5

Re: Can't log in to phone app


@Dave42 wrote:
I can't log in to the now to app on my phone....

@Dave42,

 

Out of interest... What the make and model number of your phone?

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •
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