Can't install Now TV Play Store

[Fraser8]

Hi I tried updating now tv on the Google play store but it keeps saying please retry later. So I can't use the app as I have an old version but it's not letting me update please help

[schnapps]

Hi @Fraser8 

Are you going through your home Router with the Android phone ?

If so, do you have mobile internet data on the phone and if so see if it will download via this method, then reconnect via your Home Network Router.

[Fraser8]

I have tried both options and it doesn't work. I don't know what to do as I
only have the mobile pass

[schnapps]

Hi @Fraser8 

Don't know if anything in this link article helps or not.

https://help.nowtv.com/article/install-now-app-on-android-smartphone-tablet 

Also I am assuming you are not using a VPN on your phone or set to a different country.

I also read somewhere that the new Samsung foldable smartphones is not compatible at the moment (might be mistaken)

[Fraser8]

I'm not using a vpn, I have already tried what's on the link and it hasn't worked. I have a Samsung but it's the a52 5g and now tv was working until now

[schnapps]

Hi @Fraser8 

I am out of ideas if you are a UK customer, currently based in the UK and going through the UK Google Apps Store.

Perhaps see if NOW live chat can assist and help you further.

[Fraser8]

Okay thank you

[schnapps]

Hi @Fraser8 

Do you need a link for live chat ?