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Anonymous User
Not applicable

Bad UX

The UX is terrible -  why am I paying to still see adverts. Why does it not automatically show me the next episode. Why does it not remember what I just watched. Why do I have to reboot it 4 times so I can play the next episode. 

Make it better. Netflix, iPlayer, 4od have figured it out. Even ITV have figured it out. 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Is it promos for NOW content? Or for Tesco and other brands?

If it’s the latter are you watching live TV or catch up?

If it’s the former then adverts are never going away.

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Is it promos for NOW content? Or for Tesco and other brands?

If it’s the latter are you watching live TV or catch up?

If it’s the former then adverts are never going away.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I will concede to the adverts but the app is still horrible to use