21-06-2022 11:19
I watch sky sports through the app on my mobile device and every time I'm watching Formula 1 live there is no sound. I have to close and reopen the app 3+ times before the audio works.
Watching on demand items the sound works instantly everytime.
21-06-2022 11:30
@Anonymous User
Have you tried to delete and reinstall the app?
Does it happen with any other live channels?
Is this over your home Wi-fi or mobile data?
21-06-2022 11:33
Hi @Anonymous User
Also reported on this linked thread below.
https://community.nowtv.com/t5/Mobile/Android-app-no-sound-on-sport/m-p/580565#M4936
I personally don't use my smartphone when watching NOW Sports so can't confirm if the issue is more widespread or on certain smartphone models.