The app on my android phone blankly will not signin so I can view content. Keeps saying doesn't recognise me as a user. Can access on my TV/laptop just fine. How do I fix this?! Redownloaded a new version - didn't work.
Unfortunately I am not familiar with Huawei software.
As you’ve already deleted and reinstalled the app I would suggest going onto Live chat and hopefully they will be able to help.