Sorry for the issues you have encountered with the NOW TV app on your Android device.
We've just released an update for the app. Please download the update and let us know how you get on.
Please follow the steps below if you are experiencing issues when trying to cast.
Unable to Cast?
- Clear Data from Google Play Services
1) Click Force Stop (You may be required to tap OK)
2) Click Storage
3) Click Manage Space
4) Clear All Data. You should now see a pop up to Delete app data. Click OK
5) Force stop/Quit the app
6)Launch the NowTV app.
Updating Google Play Services
When opening the app, if you see a notification to Update Google Play services
If you experience any issues please let me know.
Hi, still having the same issue with the Huawei M5. Opens fine. Start watching a film live or playback. Starts to load then app closes. Same happens in Beta version. Any suggestions.