Came to watch the F1 qualifying on my android device and received a message on screen that this is now only possible through the app. Have downloaded the app but when I sign in and try to launch the channel it does the autorotate and looks like it's going to start and then the app instantly crashes and restarts, ad infinitum. Very annoying given that you've removed the option just to watch through the chrome browser! Is there any fix for this? I'm using Android 10, everything up to date.
Solved! Go to Solution.
Don't know if there is anything in this NOW article linked below.
I don't use any of my Android devices to watch NOW on them (more old school and can only watch sports on a television screen).
Also i would try a full power down on your phone and at the same time maybe give your Router a reboot at the same time.
Apart from that get in touch with NOW live chat for further assistance & help.
I have this issue too. The app crashes and restarts on starting viewing several times and then I can view content. I am running a new OnePlus 9 pro with a variable 120 to 1 hz screen refresh rate. I switched the variable rate off and set it to 60hz (the only other option) but the problem hasn't gone away. Has anyone got any further ideas?
@southcoastrider if you have enough device swaps left, try deleting the device from your account
Manage account>manage devices
and then add it back by trying to watch content. It may be that the device hasn't registered properly.