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Anonymous User
Not applicable

Andriod App wont sign in



I have just signed up for Now TV, I have tried installing the app on both my lenovo tablet and my HTC phone. On both it gets are far as the log in screen and it just sits loading and never logs in. It doesnt bring up any error messages it just wont load any further, does anyone have any tips I can try please?



4 Replies
Anonymous User
Not applicable

Hi @Anonymous User


Do you have a laptop or PC to try to log into? If yes, please try to sign in and if you have any subscriptions, play something.


Have you tried to uninstall the app, restart your tablet and reinstall?




Anonymous User
Not applicable

Thank you Brigit,


I have managed to log in and play TV programme grammes on my laptop no trouble. However despite uninstalling, restarting and reinstalling on both my laptop and phone, I still can't get it to work on either device.


All the best


Anonymous User
Not applicable

Mine wont either, everything else works but Android. Have uninstalled and reinstalled many times.

Anonymous User
Not applicable

Hi @Anonymous User,


Sorry for the problems.


Can you please try signing in on your Android device again. This issue should now be resolved.





The NOW TV Team