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Expert 2

Acer Iconia one 10 tablet wont load now tv app

 i have recently purchased the acer iconia one 10 tablet running on android 7.0 version,i have installed the now tv app from the google play store but when i try to load the app up i get the spinning circles and the app wont load up,can anyone offer any advice please on how i can get the app to load up,i had a galaxy tab A previously and the app loaded up ok on that tablet.thanks.


Have you got any eye-tracking software running on the Acer?


According to this, that tablet meets all the other requirements.


Theres a section there on Why isn’t the Now TV App working? ; does any of it apply to your situation?


It might be worth deleting the app, though, and downloading it again, just in case something went wrong during the download.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Expert 2

@RoyB thanks for your reply,not sure if the tablet had any eye tracking software running but i changed something on the display feature and the app loaded,so thanks once again.