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Anonymous User
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8 months Mobile Month Membership

Hi, I bought a £9.98 day pass last Sunday and it included an 8 months Mobile Month
Membership.  I’ve been trying since 5pm to watch a PL game to no avail 😞.   I don’t understand it ?? I even took a screen shot just to be sure I’d read it right.  

Anyway I log into my account and click on the game and it takes to the membership to get me to buy a membership ?

Legend 5
Legend 5

Hi @Anonymous User 


With the Mobile Sports Membership you can't watch Main Event with it on your smartphone screen and are only entitled to watch five Sky Sports channels which is Premier League, NFL / Action, Arena, Racing (Horses) or News.


What NOW have done with this freebie Mobile Sports Membership is to automatically cancel this Mobile Sports Membership on your behalf (under normal circumstances with most NOW Monthly TV Memberships the customer needs to cancel to stop it auto renewing.


You should be fine to watch up until July 2022 and don't need to do anything your end for cancelling the Mobile Sports Membership pass if it says cancelled and watch up to July 2022 on your online NOW account.


Does the other five Sky Sports Channels that i have listed above play fine on your smartphone without a pop up asking you to purchase a Sports Membership ?


With regards to Man Utd are you talking about Mens Football, because this weekend it's The World Cup International Qualifiers and there is no mens premiership football this weekend.

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Anonymous User
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working now