I paid recently for the day pass that also comes with the 8 month free membership (sport) but I've tried to watch a game today and it's saying I don't have the sport membership (when I got an email saying it was all set up and I can watch from the 7th of Dec, it's the 10th as I'm writing this.)
I want to know why this isn't working and why there are no ways of resolving this issue, I have restarted it like is told me to do and is still not working.
Please help...
What channel are you trying to watch on your mobile device?
The sports membership is restricted to 5 channels.
https://help.nowtv.com/article/sports-membership
With Sports Mobile Membership you just get access to 5 channels: Sky Sports Premier League, Sky Sports Action, Sky Sports Arena, Sky Sports Racing and Sky Sports News.
That’s not answering my question, which was what channel are you trying to watch?
As I mentioned the mobile membership only has 5 channels you can watch.