impossible to watch on mac book pro

[Anonymous User]

Can anyone advise how to watch on the mac book pro without having to buy the now tv or apple tv. Thanks

[Andy · Accepted solution]

@Anonymous User

Welcome to the forum.

start off by going through this step by step guide which should check your computer for you

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

The following help articles cover common problems as well

http://help.nowtv.com/article/Compatible-browsers-and-Microsoft-Silverlight-for-Macs

http://help.nowtv.com/article/Black-Screen-Mac

If that doesn't help you, then post back with details of the problem you get and someone should be able to help

[Anonymous User]

Silverlight download sorted it, thanks

[Andy]

@Anonymous User

Glad you are sorted, enjoy the show!

[Anonymous User]

When I try and watch a film it keeps jumping as if there is a frame rate issue, so i tested the frame rate and it is jumping from 26 down to 16, it can seem to keep up.

I am using FireFox browser and i have the latest silverlight installed, and my internet connection is great.

I do not have this issue with Netflix.

[Brandscill]

Is it better with Safari?