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Anonymous User
Not applicable

impossible to watch on mac book pro

Can anyone advise how to watch on the mac book pro without having to buy the now tv or apple tv. Thanks

1 Solution
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

start off by going through this step by step guide which should check your computer for you

 

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

 

The following help articles cover common problems as well

 

http://help.nowtv.com/article/Compatible-browsers-and-Microsoft-Silverlight-for-Macs

http://help.nowtv.com/article/Black-Screen-Mac

 

If that doesn't help you, then post back with details of the problem you get and someone should be able to help

View solution in original post

5 Replies
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

start off by going through this step by step guide which should check your computer for you

 

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

 

The following help articles cover common problems as well

 

http://help.nowtv.com/article/Compatible-browsers-and-Microsoft-Silverlight-for-Macs

http://help.nowtv.com/article/Black-Screen-Mac

 

If that doesn't help you, then post back with details of the problem you get and someone should be able to help

Anonymous User
Not applicable

Silverlight download sorted it, thanks

 

Andy
Legend 5
Legend 5

@Anonymous User

 

Glad you are sorted, enjoy the show!

Anonymous User
Not applicable

When I try and watch a film it keeps jumping as if there is a frame rate issue, so i tested the frame rate and it is jumping from 26 down to 16, it can seem to keep up.

I am using FireFox browser and i have the latest silverlight installed, and my internet connection is great.

 

I do not have this issue with Netflix.

 

Brandscill
Scholar 3

Is it better with Safari?