Reply
First Poster
Posts: 1
Registered: ‎13-02-2017

error code on MacBook Air p1301

Someone please help, ever since the NOW TV app was required I have not been able to watch on my MacBook Air, at first it was just a black screen with no sound and now this error code. 

It's ridiclous, NOW TV are refusing to give me a refund even though I have not been able to watch anything for a full month, horrible service. 

Elite 4
Posts: 4,305
Registered: ‎28-06-2014

Re: error code on MacBook Air p1301

@Karl-F can you look into this for @nico11. Seems tad unfair if they cannot use on their device not to be able to cancel and get a refund. I know other devices are available but they might not have a TV or wish to watch on their mobile.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor not staff so cannot help you with account matters I can just attempt to point you in the right direction.

Chat are open 8am to Midnight:

Contact Us...


Devices I am currently using for Now: Android app on Moto E, Chromecast, LG TV, Smart box.
Occasional Poster
Posts: 2
Registered: ‎19-03-2017

Re: error code on MacBook Air p1301

I am also experiencing a similar issue, cannot play on Macbook Pro - error code p1301 on all streams.

Highlighted
Occasional Poster
Posts: 9
Registered: ‎24-01-2016

Re: error code on MacBook Air p1301

Me too. I deleted Silverlight, so I get the Now TV player, but I get p1301 error every time on my MacBook Pro.