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Anonymous User
Not applicable

You've reached the Maximum number of devices

Had to reset my apple tv , i now have error message saying reched device limt , i have only 2 appple tv only - no other devices!!!!!   - please fix this 


thank you

2 Replies
Anonymous User
Not applicable

@Anonymous User although you may have some spare slots you can only add a new device once each month, sounds like your reset of the AppleTV has resulted in it reporting a different unique ID to NOW TV.

To get going again the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

Anonymous User
Not applicable

This should be resolved for you @Anonymous User