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I am getting this message continuously on Safari. I downloaded Firefox and it worked for a while. Now I get the same message on firefox. this is the worst system I have ever encountered. You take my money but I spend hour after hour messing about trying to get your screwed up technology to function. and there is no easy way to just ring or get help. it's a scandal
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I can't get Safari to work and Firefox pictures are completely juddery.
And can't see how to do livchat!!
Nightmare. Want my money back.
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Hi @jcburningup & @AndyTd
Thanks for getting in touch with us. I'm sorry to hear you're having issues.
We have some special steps for Safari users here (At the bottom of the page)
Please let us know if these improve things for you.
Thanks
Rob
NOW TV Team
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19 September 2016
Logged on to watch football and was prompted to intsall a Silverlight update. I did this and ever since I have had problems. It was working fine before. Now it stops every half hour or so and I have to shut down my computer (SafarI) and reboot. It is really annoying, especially as you are charging me £33 a month just for sport. Please sort it out.
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Hi @Pablo1948
Sorry to hear about this.
Have you tried deleting and then reinstalling Silverlight ?
Could you also let us know what version of Safari your using and what version of OS your running.
Thanks
Andy
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Hi @Pablo1948
Thanks for getting back to us!
We're very glad to hear that you're all up and running again 🙂
If you need any further help please don't hesitate to get back in touch.
Thanks
Rob
NOW TV Team
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