05-04-2016 13:51
Hi
There is video dropout on Strike Back Season 3 Ep2 on a scene change (as well as just after) at 25:04 (Scene change from Scott to Baxter)
07-04-2016 13:49
Hi @Anonymous User,
Thanks for posting.
I've tested this on our end, I do see a slight glitch in picture, for a split second, I'll get this reported but just to clarify is this what you're seeing or do you see something different? - also is it a mac you're on - which browser - just for reporting purposes.
Thanks
Simon
NOW TV Team
07-04-2016 13:53
07-04-2016 18:11
Season 3 Ep 10 also has some dropout at 15:43 when Knox is Welcomed and the scene cuts to Charles Dance.
Is there no QA process run during the creation of the files created for streaming? Automated QA would detect errors suchas this!
thanks
07-04-2016 18:31
and again in S3 Ep10 at 15:59 when scene cuts to car pulling up
16:00 when they open the doors
16:11 over helicopter roters
17:00
17:03
18:34 when ropes are released
19:29
19:33
19:40 when man says "i saw an oportunity"
20:49
20:57
21:12
21:48
22:26
22:47
No doubt there will be more as i continue to watch 🙂
This is quite unacceptable for a premium service.
08-04-2016 14:12
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear that you've been having issues with Strike Back.
Thanks to your in-depth log of the issues, I've been able to bring this to the attention of our Content Boffins.
They will be looking into this in due course.
Cheers,
Rob
NOW TV Team