Sky Sports freezing on down load

[Anonymous User]

I purchased Sky Sports week pass last night for the Ryder Cup

I did all the silverlight stuff and was watching the golf merrily.

Today Ive logged on and when the channel downloads all I get is basically a picture - no moving pictures or sound.

Im on a MacBookPro using Safari and iOS - am I missing a step in getting what Ive paid for?

[Simon-J]

Hi @Anonymous User,

Thanks for your post.

Really sorry to hear that. it is quite strange that your just getting a still image.

When you say a picture is it like the screen is frozen or something else?

Thanks

Simon

NOW TV Team