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Anonymous User
Not applicable

Sky Sports freezing on down load

I purchased Sky Sports week pass last night for the Ryder Cup

I did all the silverlight stuff and was watching the golf merrily.

 

Today Ive logged on and when the channel downloads all I get is basically a picture - no moving pictures or sound.

 

Im on a MacBookPro using Safari and iOS - am I missing a step in getting what Ive paid for?

 

1 Reply
Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for your post.

 

Really sorry to hear that. it is quite strange that your just getting a still image.

 

When you say a picture is it like the screen is frozen or something else?

 

Thanks

 

Simon

NOW TV Team