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Anonymous User
Not applicable

Sky Sports freezing on down load

I purchased Sky Sports week pass last night for the Ryder Cup

I did all the silverlight stuff and was watching the golf merrily.

 

Today Ive logged on and when the channel downloads all I get is basically a picture - no moving pictures or sound.

 

Im on a MacBookPro using Safari and iOS - am I missing a step in getting what Ive paid for?

 

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Simon-J
Community Manager
Community Manager

Re: Sky Sports freezing on down load

Hi @Anonymous User,

 

Thanks for your post.

 

Really sorry to hear that. it is quite strange that your just getting a still image.

 

When you say a picture is it like the screen is frozen or something else?

 

Thanks

 

Simon

NOW TV Team

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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