22-02-2017 16:26
I keep having a message on a white background stating - Safari cannot open specified address because safari cannot open specified address NowTVPlayer
Can anyone please help??
Thanks
Solved! Go to Solution.
22-02-2017 18:02
Hi @Anonymous User
Can you advise if you are watching through a Mac? if so Safari via a Mac no longer supports Silverlight meaning Now TV no longer works via that browser and you would need to download the Now TV player here web.static.nowtv.com/watch/NOWTVPlayerInstaller.zip or you can watch via a Mac using the Firefox browser which still uses silverlight and you would need the silverlight add on enabled. I hope this helps with your issue if not can you advise on if you were just accessing the site and you got this error? if so have you tried another browser?
Cheers
Eddie
22-02-2017 18:02
Hi @Anonymous User
Can you advise if you are watching through a Mac? if so Safari via a Mac no longer supports Silverlight meaning Now TV no longer works via that browser and you would need to download the Now TV player here web.static.nowtv.com/watch/NOWTVPlayerInstaller.zip or you can watch via a Mac using the Firefox browser which still uses silverlight and you would need the silverlight add on enabled. I hope this helps with your issue if not can you advise on if you were just accessing the site and you got this error? if so have you tried another browser?
Cheers
Eddie
23-02-2017 8:41
Thanks its working now!!!
14-06-2017 19:27
Your "fix" does not work. Safari and Mac will not function with NOW Player. The response from you "help" just does not work. Bye Bye NOW i think.
22-04-2022 24:13
all I get is a blue screen ?
22-04-2022 10:48
@Anonymous User
All other posters on this thread are no longer active so they wont be able to help.
Have you tried reinstalling the browser?
https://help.nowtv.com/article/something-went-wrong-error-on-now-player
22-04-2022 11:23
22-04-2022 11:32
@Anonymous User
Does your TV support casting?
As you will be able to cast to your TV or is a TV from the list of supported devices from the link below?
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
Otherwise I would suggest purchasing a Amazon fire stick or Roku stick.
22-04-2022 15:42
@Anonymous User Bear in mind that you cannot access NOW TV directly from Safari on a Mac, you have to install the Player first:
https://help.nowtv.com/article/watching-now-on-a-mac
23-04-2022 13:36
Yes I have tried everything people have recommended
still the only place I can view is on my iPhone so not really happy
it’s probably an internet issue rather than a now issue