Poor Video Quality on Mac with Safari

[Anonymous User]

When playing Now Tv through a Mac Pro onto a 37" monitor the picture is ok until I expand it to full screen then it starts juddering as though it cant handle the change in picture size and it becomes unwatchable . It looks like watching a video with low fps . I have a macbook and there is no problem with that playing video on the same broadband . Please advise on any solutions .

[Andy · Accepted solution]

@Anonymous User

Welcome to the forum.

Try the steps at the bottom of this help article to see if they make any difference on your Mac Pro

http://help.nowtv.com/article/Poor-Quality-Mac

[Anonymous User]

Thanks for the help worked straight away 

[Andy]

@Anonymous User you're welcome, glad you're sorted.

[Anonymous User]

Hi can anyone help me, what do you mean by press control to bring up remote desktop manager

[Anonymous User]

You might have f3 to bring up the manage desk top multi screen.  Didn't resplve my problem though I still have poor quality in fullscreen

Al

[Anonymous User]

Hi, 

Thanks for getting in touch with us.

@Anonymous User - Can you confirm if using F3 to bring up the remote desktop manager helped resolve your issue?

@Anonymous User - Can you lt us know what kind of image issue you are getting? Is it pixelated, blurry etc.

Thanks,

Rob

NOW TV Team

[Anonymous User]

I've made this work now, it works but I have the menu bar visible as 'finder' which is a bit annoying