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Occasional Poster
Posts: 3
Registered: ‎01-09-2017

Now TV jumping

When I pause live tv, then set it playing again, after a few minutes it will jump back 20 or so minutes. To be clear I am watching this on a tv not a laptop, tablet or phone. Can this be fixed? If not I’ll be switching to another provider.
Legend 5
Posts: 10,718
Registered: ‎17-10-2013

Re: Now TV jumping

@Slwg Welcome to the forum. Is this when watching live Freeview channels on the NOW TV Smart Box? If so its a known bug and the NOW TV Team are looking into it. More info here

 

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Pause-Continue-watching-Fast-forward-Jumps-back-to-p...

Occasional Poster
Posts: 3
Registered: ‎01-09-2017

Re: Now TV jumping

Hi it’s when watching any channel, yesterday it was BBC1 previously ITV...
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Occasional Poster
Posts: 3
Registered: ‎01-09-2017

Re: Now TV jumping

Still having the same problem, paused itv for 2 mind at the start of a programme, it randomly jumped back twice during the programme. So annoying...when will this be fixed? Appreciate you get what you pay for but this never happens with Sky